CURATED BY – SUNIL YADAV | CITYCHIEFNEWS

Katni, District Katni Police organised a special district level CM Helpline complaint redressal camp. In which more than 150 complaints were heard seriously on the spot and more than 100 complaints were resolved. CM Helpline complaint redressal camp was organised under the leadership of Superintendent of Police Abhijeet Ranjan.

Direct communication was done with the complainants to resolve the complaints of serious nature among the complaints received on 181 CM Helpline portal operated by Madhya Pradesh Government. Superintendent of Police Abhijeet Ranjan today invited the complainants to present their side in the Police Control Room and by organising a public hearing camp, the applicants/non-applicants were called in front and their problems were heard. Superintendent of Police Abhijeet Ranjan counselled the complainants in such cases in which police action has been completed, heard the complaints, pain and suffering of the complainants and took initiative towards making the attitude towards police positive and got the complaints resolved satisfactorily. As per the details mentioned in the complaints of the complainants in the public hearing, the concerned Sub-Divisional Officer/Police Station In-charge/Outpost In-charge were directed to immediately contact through phone and take legal action. CM Helpline complaints have been directed to be resolved in a quality manner so that the general public can get immediate benefits from the scheme of CM Helpline 181 run by the government.